WP1 - Buyer is extended a five year limited manufacturer parts only warranty from delivery date per following guidelines and limitations. Manufactured parts including frame body, and identified electronics. MaxxLite utilizes premium LED pixels rated for 100,000 hours, offering customers 10 years without losing brightness
WP2 - The limited warranty provided by Manufacturer does not impose any duty or liability upon Manufacturer. No warranty or guaranty extended to any pre-existing signage, structures, electrical or lighting of any kind. LED display must be wired by licensed professional electrical contractor and must meet the minimum power requirements required by the display and proper grounding and power surge / filtration protection / system must be in place to avoid power surge and electrical damage to LED system, which is not covered under this warranty. Normal wear and tear such as weatherability, scratches, minimal pixilation degradation, onsite labor, etc., not covered under this warranty.
WP3 - Manufacturers' obligation under this Warranty is limited to, at Manufacturers' option, replacing or repairing, any equipment or part thereof that is found by Manufacturer not to conform to the Equipment's specifications. Unless otherwise directed by Manufacturer, any defective part or component shall be returned to Manufacturer for repair or replacement at buyer expense. Wireless features excluded from all manufacturer's warranty.
WP4 - LED system must be installed by a licensed professional contractor. Warranty is Non-transferable and is void if; tampered with, misused, subleased, vandalism, natural causes, directly projected water (i.e. water features or sprinkler systems) onto display, improper electrical connection or grounding of display or signage. Client or purchased / provided computer equipment & software are excluded. Issues arising from software deletion, missing, misuse, computer virus on computer or uploaded to display controller are not covered under warranty. No labor included in this warranty.
WP5 - Partial LED pixel degradation or failure not warranted and is normal wear and tear. Module failure is defined as completely inoperable, or a minimum of 3% of LED diodes per module not emitting light, Ie. a 320mmx320mm 13mm module having 576 pixels / 1728 LED diodes, a minimum of 18 pixels / 52 diodes must fail to constitute a failed module. Likewise a 320mmx320mm 10mm module having 1024 pixels / 3072 LED diodes, a minimum of 31 pixels / 93 diodes must fail to constitute a failed module. Failure must be a cause of manufacturing and not due to faulty power source, surges, physical damage, misuse, improper installation or any other issues arising from before or after mentioned conditions. No labor included with parts replacement. Due to LED properties and characteristics, it is highly typical that a replaced module SHALL vary noticeably from original modules and is to be expected.
WP6 - Manufacturer shall have a reasonable period of time to make such replacements or repairs and all labor associated therewith shall be performed during regular working hours. Manufacturer will bear return shipping cost to purchaser for the first year of repaired or replaced component. Warranty period is not extended do to purchase or replacement of components. Warranty cycle initiated upon delivery of goods. Regular working hours are Mon-Fri 8:00 a.m.& 5:00 p.m. at the location where service is performed, excluding any holidays observed by either Purchaser or Manufacturer. Damage caused by fire, flood, earthquake, water, wind, lightning or other natural disaster, strike, inability to obtain materials or utilities, war, terrorism, civil disturbance or any other cause beyond Manufacturer's reasonable control. When required, client is to provide equipment in a timely manner.
WP7 - Manufacturer does not connect any sign to electrical outlet or assume liability for same. Manufacturer standard quality materials & workmanship. Manufacturer will not be held responsible for any representation &/or agreement not specified in writing on agreement. Deposits are non-refundable. Manufacturer and the Client are equally responsible for job completion support.
Manufacturer cannot be held responsible for any theft or vandalism on job site. In any case where labor service is extended, in writing, to a buyer, serviceability is limited to a reachable elevation whereas a technician is able to reach full service height using a maximum of a 6ft height ladder. In any case where a service lift truck or extended man lift equipment are required, buyer is responsible for cost of equipment usage or rental fees where applicable.
WP8 - One year on additional or cosmetic framing and workmanship and installation whereas structure is engineered, fabricated and installed. Warranty is void upon tampering by unauthorized client agent or like, vandalism, natural causes, accidents, misuse of equipment.
WP9 - Software and computer peripherals are not included in this warranty. Warranty limited to normal condition use. Sub lease of display voids warranty, Warranty is not transferable.
MaxxDoc 190101Y1
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